# Privacy policy
Last updated: 20 August 2026
## Data controller
Tool Springhub is the data controller for personal data collected via tool-springhub.click and related enquiry channels. Contact: info@tool-springhub.click · +85224055174 · Technology Plaza, Tsuen Wan, Hong Kong.
## Data we collect
When you submit the contact form or email us, we collect your name, email address, optional engagement preference, optional deadline note, and message content. Server logs may record IP address and browser type for security.
## Purpose and legal basis
We use enquiry data to respond to briefing requests, prepare estimates, and administer engagements. We process this data because you request a response (contractual steps) and for our legitimate interest in operating a reporting practice in Hong Kong.
## Retention
Enquiry records are retained for up to twenty-four months after the last correspondence unless a longer period is required for an active engagement, dispute, or legal obligation. Engagement files follow retention stated in the engagement letter.
## Sharing
We do not sell personal data. We may use email and hosting providers who process data on our instructions. Where international transfers occur (for example cloud hosts outside Hong Kong), we take steps appropriate under the Personal Data (Privacy) Ordinance to protect the data.
## Your rights
Subject to Hong Kong law, you may request access to or correction of personal data we hold about you, and you may enquire about our data practices. Contact info@tool-springhub.click. You may also contact the Privacy Commissioner for Personal Data, Hong Kong, regarding unresolved concerns.
## Cookies
See our [cookies page](/cookies/) for details on essential and optional cookies.
## Updates
We may update this policy and will revise the date above when we do.
We use essential cookies to run this site and optional analytics cookies to understand visits.
You can accept or reject non-essential cookies. Read more on our
cookies page.