Freeze indicators before you open the chart book
Why public sector reporting packs in Hong Kong fail when definitions stay soft until the last week before committee.
Most public sector reporting delays in Hong Kong are not drawing problems. They are definition problems that surface when someone finally asks whether “active user” means a visit this month or a case still open.
We freeze indicators in week two of a pack. That meeting is dull on purpose: each measure gets a one-sentence definition, a source file, and a note on what is excluded. After the freeze, chart work can proceed without renegotiating the story every Friday.
If your last cycle ended with last-minute axis changes, schedule the freeze before anyone opens a charting file. Bring last year’s footnotes, not aspirations.